ACI Case Studies - Global Technology Services

Turning challenge into success—explore how our solutions deliver tangible results for diverse business scenarios

Case Studies

Featured

Market Basket Analysis in Retail Stores Using Generative AI

The Company A leading petrol bank retail store aimed to enhance customer experience and maximize sales through...

Case Studies

Featured

Enhancing E-Commerce Search Engine with Joint Multilingual Text and Image Embedding

The Company A leading e-commerce platform, Marketplace, serving a diverse global audience, aimed to improve its search...

Case Studies

Featured

Credit Card Fraud Detection Using Generative AI

The Company A leading financial institution focused on securing transactions and reducing fraudulent activities across...

Case Studies

Banking | Cybersecurity | Featured

Integrated Cybersecurity Framework for Premier US Bank

At ACI Infotech, we worked with a leading US bank to address complex cybersecurity challenges, from mobile device...

Case Studies

ServiceNow | Featured

ServiceNow Incident Management Solution for Top US Restaurant Chain

Streamline your operations with ServiceNow's Incident Management Solution, designed to enhance efficiency and...

Case Studies

Retail | Data Analytics | Featured

A Retail Leader’s Transformation in the Age of Data

Overcoming Data Challenges in Retail. A major retail chain faced hurdles in using their extensive data effectively: low...

Case Studies

Featured | Conga CLM

Boosting Contract Output for a Premier US Consulting Group

Transforming Contract Management for a Leading US Consultancy. A premier US consulting group faced significant...

Case Studies

Cybersecurity | Featured

Reducing Complexity and Cost in Security Operations for a US Refinery

Enhance Your Refinery's Security Posture. Optimize your refinery's security with a unified platform that simplifies...

Case Studies

Retail | Featured

Leading Retail Store Transformation with Application Management and Support Solutions

THE COMPANY The client is a leading retail store chain in the Southeastern United States, known for its commitment to...

Case Studies

Retail | Featured

Transforming Data Management: PDS and ACI Infotech's Strategic Partnership

THE COMPANY PDS is a multinational provider of integrated and customized solutions for global retailers and brands....

Case Studies

ServiceNow | Featured

A Global Fashion Retailer's Digital Transformation Journey with ServiceNow

THE COMPANY The client, a prominent global fashion retailer, operates across multiple regions, offering a diverse range...

Case Studies

ServiceNow | Featured

Construction Giant Enhances Service Efficiency with ServiceNow Automation

The client, a prominent player in the U.S. construction sector, has been a key contributor to numerous large-scale...

Case Studies

Featured | BFSI | Databricks

Scalable Data Solutions for a Leading Debt Management Company Using Azure and Databricks

THE COMPANY The client is among the largest debt management firms in U.S. Their core mission is to empower customers by...

Case Studies

Manufacturing | Featured

Optimizing Resource Allocation: Power BI Dashboards for Manufacturing

THE COMPANY Our client is a leading manufacturer in the consumer electronics industry, specializing in power...

Case Studies

Life Sciences | Featured | Drupal

Transforming R&D Communication: How a Biopharma Company Used Drupal to Streamline Content

THE COMPANY Our client, a leading innovative, commercial-stage biopharmaceutical company, is dedicated to the discovery...

Case Studies

Life Sciences

From Fragmented to Unified: How a Pharmaceutical Giant Streamlined Contract Management with Conga CLM

THE COMPANY The client is a prominent pharmaceutical organization that prioritizes efficiency and compliance. Equipped...

Case Studies

Microsoft Dynamics 365 | Featured

Using Data Quality App in Dynamics 365 for Data Accuracy

THE COMPANY One of the largest sustainable energy firms is a pioneering organization dedicated to revolutionizing the...

Case Studies

Healthcare | Featured

Optimizing Healthcare Applications for Scalability and Compliance

The Company The client is a leading healthcare organization dedicated to providing innovative solutions that enhance...

Case Studies

Case Study | AI / ML | Insurance | Featured | Open AI

AI Boosts Customer Support Efficiency for Financial Services Leader

Introduction Our client is based in Dubai, UAE, the prominent financial services institution is a key player in the...

Case Studies

Case Study | Featured | Open AI

Enchanting Pediatric Wellness: OpenAI's Pioneering Touch

Client Background: In the ever-evolving landscape of healthcare, the intersection of technology and medicine has given...

Case Studies

Case Study | Featured | Google Cloud Platform

Expediting the Migration of an Outdated Data Warehouse

Introduction Renowned for innovation and commitment to quality, our customer has built a sterling industry reputation....

Case Studies

Case Study | Featured | Google Cloud Platform

Maximizing Operational Efficiency through Advanced Supply Chain Visibility- GCP

Introduction As a prominent industry leader, our client specializes in delivering cutting-edge browser-based...

Case Studies

Case Study | Featured | Adobe

Crafting Success with the Adobe Composable Commerce Edge in Business Scaling

Client Background: The client is a prominent Australian retailer at the forefront of trend-driven fashion, offering a...

Case Studies

Case Study | Featured | Adobe

Tailoring Pet Care Excellence: Unleashing Personalized Product Recommendations through Adobe Campaign Standard

Introduction As a premier pet care industry leader based in Australia, this client specializes in delivering top-notch...

Case Studies

Case Study | Oracle | Featured

Modernizing Enterprise Systems with Oracle Cloud for Significance

Introduction: Our client, a prominent global provider of voice communication solutions for trading firms, found itself...

Case Studies

Case Study | Oracle | Featured

Synergizing Operations: Oracle EPM Automates and Unifies Reconciliation and Forecasting Models

Introduction Established in 1995, our client stands as a prominent player in the energy sector, operating as a gas...

Case Studies

Case Study | Microsoft | Featured

Accelerating Transformation: Non-Profit Radio Broadcasters with Azure Migration

Introduction Non-Profit Radio Broadcasters is a dedicated and community-driven organization committed to delivering...

Case Studies

Case Study | Featured | Utility

Enhancing Gas Supplier Operations: Real-time CNG Kit Validation with AWS

Introduction Our client stands as a prominent gas distribution network supplier, specializing in the provision of Piped...

Case Studies

Case Study | Featured | Utility

Transforming Energy & Utility Data: Predictive Analytics and Cloud Innovation in Action

Introduction Renowned as a trailblazer in the industry, this powerhouse has played a pivotal role in shaping the...

Case Studies

Case Study | Transport | Featured

Deploying a Customer Portal for Enhanced Data Confidentiality

Introduction Recognized as a premier air cargo carrier with its headquarters situated in Saudi Arabia, our esteemed...

Case Studies

Case Study | Transport | Featured

Creating a Cutting-Edge Visual Recognition App for a Prestigious Automotive Brand

Introduction In the realm of opulence and automotive excellence, our end customer stands as a beacon of unparalleled...

Case Studies

Case Study | Featured | Oil and Gas

Strategic SIEM Consulting: Enhancing Cybersecurity Resilience for a Leading Oil Company

Introduction Our esteemed client stands as one of the largest and most influential enterprises in the petroleum and...

Case Studies

Case Study | Featured | Oil and Gas

Harnessing Image Recognition for Downtime Reduction and Maintenance Cost Efficiency

Introduction Our esteemed client stands as a preeminent manufacturer specializing in the production of cutting-edge...

Case Studies

Case Study | Life Sciences | Featured

Enhance Patient Care with Global MedTech's Customer Service Transformation

Introduction Our client, a global frontrunner in delivering integrated solutions empowering scientists, researchers,...

Case Studies

Case Study | Life Sciences | Featured

Empowering Growth for Life Sciences: Gaining New Insights with a Data Lake on AWS

Introduction A prominent life sciences and instruments company headquartered in the United States has successfully...

Case Studies

Case Study | Featured | communication media | communication technology

Facilitating Effortless and Secure Integration of OEM Devices through Test Automation Solutions

Introduction Situated in the vibrant cityscape of Tokyo, Japan, our esteemed client is a prominent television station...

Case Studies

Case Study | Featured | communication media | communication technology

Adapting IT Support for Evolving Work Styles and Seamless Cloud Integration

Introduction Situated in the vibrant cityscape of Tokyo, Japan, our esteemed client is a prominent television station...

Case Studies

Case Study | Featured | Consumer Goods

Elevating Revenue and Strengthening Partner Collaborations Through Seamless Real-Time Data Access

Introduction Based in the United States, our client stands as one of the premier multinational retail corporations,...

Case Studies

Case Study | Featured | Consumer Goods

Maximizing Operational Efficiency Through Advanced Supply Chain Visibility

Introduction As a prominent industry leader, our client specializes in delivering cutting-edge browser-based...

Case Studies

Case Study | Featured | Real Estate

Optimizing Gujarat's Real Estate Team: A Document Management Success Story

Introduction The client sought an integrated solution to enhance operational efficiency and consolidate digital...

Case Studies

Case Study | Featured | Real Estate

Bridging Home Buyers and Realtors with a User-Friendly Mobile App

Introduction The client envisioned a sophisticated solution aimed at fostering seamless interactions between home...

Case Studies

Case Study | Insurance | Featured

Leveraging Connected IT through ServiceNow IT Asset Management (ITAM) for Digital Transparency

Introduction The client, a prominent for-profit American health insurance entity, boasts a vast membership exceeding 20...

Case Studies

Case Study | Public Sector | Featured

Revamping Law Enforcement Systems: Modernizing Legacy Apps and Databases

Introduction Based in Redwood City, California, our client is a venerable law enforcement agency with a rich history...

Case Studies

Case Study | Public Sector | Featured

Cultivating Talent Acquisition Excellence Igniting Success with Transformative Partnerships

Introduction Presenting our esteemed client, a pioneering force in the IT industry based in California. With a mission...

Case Studies

Case Study | Featured | Education

Implementation and Impact of an Innovative HR Management Portal

Introduction Embarking on a quest for operational excellence, an esteemed education company is actively seeking an...

Case Studies

Case Study | Featured | Education

Optimizing Learning Management: Leveraging Business Analytics For Enhanced Insights And Solutions

Introduction The organization is currently in pursuit of a cutting-edge Learning Management System (LMS) to elevate its...

Case Studies

Case Study | Banking | Featured

A Fintech Challenger Emerges as a Dominant Force in European Banking

Introduction: Our client, a prominent player in Italy's retail, corporate, and wealth management sectors, stands as a...

Case Studies

Case Study | Automotive | Featured

Streamlining Automotive Industry Operations: Seamless Migration from On-Premises to Cloud

The Introduction A prominent powerhouse in the American automotive sector, our client boasts a formidable global...

Case Studies

Case Study | Automotive | Featured

Driving Efficiency for Automated Software Delivery in a Leading Automobile Manufacturing

The Introduction The client, a prominent player in the US automobile industry, boasts a global presence renowned for...

Case Studies

Case Study | Energy | Featured

Driving Rapid Growth for Premier US Electric Service Provider Enhances Expansion with 40% Faster Hiring Cycle

Introduction

Case Studies

Case Study | Microsoft Dynamics 365

Efficient Legacy System: Dynamics 365 Integration

THE COMPANY A leading U.S.-based financial services firm offering investment and advisory solutions is setting new...

Case Studies

AWS | Featured

Scaling And Automating Infrastructure For Stock Record Leader

INTRODUCTION Based in New York City, this American company, founded in 2003 by a programmer and photographer, is a...

Case Studies

Oracle | Featured

Accelerating Transformation: Non-profit Radio Broadcasters With Azure Migration

INTRODUCTION Renowned for innovation and commitment to quality, our customer has built a sterling industry reputation....

Case Studies

Snowflake | Featured

Expediting The Migration Of An Outdated Data Warehouse

INTRODUCTION Renowned for innovation and commitment to quality, our customer has built a sterling industry reputation....

Case Studies

Snowflake | Featured

Certifying Partners for Inclusion in The Snowflake Ready Technology Validation Program

INTRODUCTION Our customer is a forward-thinking technology firm on a quest for digital transformation. The customer is...

Case Studies

AWS | Featured

Innovation In Auto, Automated Software Delivery

INTRODUCTION

Case Studies

Microsoft | Featured

Succeeding With Business Integration In Finance

INTRODUCTION Our customer was established in 1930 in Jerusalem, is a prominent financial institution in the Middle...

Case Studies

Microsoft | Featured

Automate Cancer Drug & Tpn Order And Manufacturing With Software

INTRODUCTION The Customer, a global pharmaceutical giant, boasts an impressive 80+ years of expertise and a staggering...

Case Studies

MuleSoft | Featured

Crafting A Seamless Customer Journey For A Leading Manufacturer Using Mulesoft

INTRODUCTION The client is a leading technology product manufacturer offering a wide range of products and services,...

Case Studies

MuleSoft | Featured

Transforming Retail Success: A 60% ROI Boost With Salesforce And Mulesoft Integration

INTRODUCTION Founded in 1986 and headquartered in Houston, Texas, our client is a major player in the North American...

Case Studies

SAP | Featured

Digital Transformation with SAP Commerce Cloud

INTRODUCTION

Case Studies

SAP | Featured

Boost Procurement With Punchout Integration

INTRODUCTION Based in Norwalk, Connecticut, this American instrumentation firm is an industry leader in sensing and...

Case Studies

Sitecore | Featured

Sitecore ECM & Sales Catalog For Electrical Manufacturer

INTRODUCTION For over 50 years, our customer has been a leader in designing and manufacturing electrical products for...

Case Studies

Sitecore | Featured

Enhancing Sitecore CMS For Manufacturing Solutions

INTRODUCTION Based in Braintree, Massachusetts, our client is a global leader in power transmission and motion control...

Case Studies

Healthcare

Transforming Preventive Care: AI-Enabled Behavioral Analysis in Healthcare

Introduction The customer is a prominent US Integrated Healthcare service provider with a leading name in preventive...

Case Studies

Salesforce | Salesforce Service Platform | Featured

Implementing Test Automation for Web Portal and Salesforce Service Platform

Introduction The Customer, a US-based provider, plays a vital role in equipping public utility rooms in the US and...

Case Studies

Salesforce | Salesforce Service Platform | Featured

Tailored Application Development: Bridging Salesforce and SharePoint for Telecom Industry

Introduction The customer in question is a prominent telecommunications company that extends its services across the...

Case Studies

ServiceNow | ServiceNow Platform | Featured

Implementing ServiceNow Solutions for a Prominent U.S. Based Full-Service Brokerage Firm

Introduction Our client is a premier full-service brokerage in the U.S providing vital services including business...

Case Studies

ServiceNow | ServiceNow Platform | Featured

Deploying ServiceNow Software Asset Management for a Swiss Chemical and Biotechnology Firm

Introduction Headquartered in Switzerland, the client holds a prominent position in the realm of chemical and...

Case Studies

Healthcare | Digital Application | Generative AI | Featured

Leveraging AI to Enhance Real-Time Premium Calculations in the US Healthcare Industry

Introduction With an impressive $17.5 billion USD in revenue, our client leads with authority, managing 108,000...

Case Studies

AI | Banking | Digital Application | Generative AI | Featured

Transforming Document Management for Top US Bank Using OpenAI’s LLM

Introduction Our client, a prominent US bank, has achieved staggering revenue of $17.5 billion, amounting to...

Case Studies

Case Study | Energy | Featured

Driving Excellence: Navigating the Paradigm Shift to Post-Sale Customer Experience in the Automotive Industry

Introduction A key player in the Middle East, this joint venture refinery operates in the energy sector, processing...

Case Studies

Case Study | Retail | Banking | Managed Services | Featured

Delivering Value Beyond Managed IT Services

Introduction A premier bank on the US west coast, it serves Fortune 500 firms with retail and investment banking, along...

Case Studies

Case Study | DevSecOps | Managed Services | Travel | Featured

Delivering Value Beyond Managed IT Infrastructure Services

Introduction A US conglomerate with diverse ventures spanning fashion retail, hospitality, and restaurants sought...

Case Studies

Case Study | Data Analytics | Telecom | Featured

Implementing Data Analytics Platform for A Telecom Company

Introduction A prominent US telecom firm, The Customer, is engaged in the federal Lifeline Support Program....

Case Studies

Case Study | Data Analytics | Telecom | Featured

How A Modern Data Platform Can Increase Customer Usage

Introduction The customer is the leading telecommunications company in Spain, offering voice, data, television, and...

Case Studies

Case Study | Banking | Intelligent Process Automation | DevSecOps | Featured

Top Banks in US Saves $2 Million With Agile and DevOps

Introduction Nestled on the US East Coast, this globally esteemed bank ranks among the finest, gracing the Fortune 500...

Case Studies

Case Study | Healthcare | Intelligent Process Automation | Featured

YESBOT Helps Healthcare Giant Improve Eligibility Verification

Introduction

Case Studies

Digital Procurement Platform Improves CX & Savings By 22%

The company is one of the world’s largest franchise bottlers of Coca-Cola trademark beverages, boasting more than two...

Case Studies

Enhanced UX & Customer Satisfaction With Application Modernization

The customer is a Global Manufacturer and Distributor of Protective Packaging used during the manufacturing,...

Case Studies

Case Study | Retail | Digital experience | Enterprise Application | Featured

Delivering Customer Experience with Modernization in Retail

THE COMPANY The customer is a leading retailer with more than 2000 stores across US and Canada catering to home...

Case Studies

Case Study | Healthcare | Digital experience | Featured

Azure Transformation: Creating Resilience for a Big Healthcare Payer

THE COMPANY The customer is a Fortune 500 company in the healthcare and well-being business and has access to...

Case Studies

Case Study | AI / ML | Featured

AI Powered Automation System for Efficiency and Scalability

THE COMPANY The customer is one of the top global healthcare service providers with healthcare products and services in...

Case Studies

Case Study | Retail | Manufacturing | Featured

Restructuring Logistic Operations To Save $10 Million USD

The company is one of the world’s largest chemical manufacturing company and is listed as Fortune 1000 company. The...

Case Studies

Case Study | Retail

Clothing Retailer Sees Success with Salesforce CPQ

A US based Clothing Retailer Client Challenges The client, a leading family-owned clothing retail brand in the US was...

Real Solutions, Real Results

Turning challenge into success—explore how our solutions deliver tangible results for diverse business scenarios

Market Basket Analysis in Retail Stores Using Generative AI

Enhancing E-Commerce Search Engine with Joint Multilingual Text and Image Embedding

Credit Card Fraud Detection Using Generative AI

Integrated Cybersecurity Framework for Premier US Bank

ServiceNow Incident Management Solution for Top US Restaurant Chain

A Retail Leader’s Transformation in the Age of Data

Boosting Contract Output for a Premier US Consulting Group

Reducing Complexity and Cost in Security Operations for a US Refinery

Leading Retail Store Transformation with Application Management and Support Solutions

Transforming Data Management: PDS and ACI Infotech's Strategic Partnership

A Global Fashion Retailer's Digital Transformation Journey with ServiceNow

Construction Giant Enhances Service Efficiency with ServiceNow Automation

Scalable Data Solutions for a Leading Debt Management Company Using Azure and Databricks

Optimizing Resource Allocation: Power BI Dashboards for Manufacturing

Transforming R&D Communication: How a Biopharma Company Used Drupal to Streamline Content

From Fragmented to Unified: How a Pharmaceutical Giant Streamlined Contract Management with Conga CLM

Using Data Quality App in Dynamics 365 for Data Accuracy

Optimizing Healthcare Applications for Scalability and Compliance

AI Boosts Customer Support Efficiency for Financial Services Leader

Enchanting Pediatric Wellness: OpenAI's Pioneering Touch

Expediting the Migration of an Outdated Data Warehouse

Maximizing Operational Efficiency through Advanced Supply Chain Visibility- GCP

Crafting Success with the Adobe Composable Commerce Edge in Business Scaling

Tailoring Pet Care Excellence: Unleashing Personalized Product Recommendations through Adobe Campaign Standard

Modernizing Enterprise Systems with Oracle Cloud for Significance

Synergizing Operations: Oracle EPM Automates and Unifies Reconciliation and Forecasting Models

Accelerating Transformation: Non-Profit Radio Broadcasters with Azure Migration

Enhancing Gas Supplier Operations: Real-time CNG Kit Validation with AWS

Transforming Energy & Utility Data: Predictive Analytics and Cloud Innovation in Action

Deploying a Customer Portal for Enhanced Data Confidentiality

Creating a Cutting-Edge Visual Recognition App for a Prestigious Automotive Brand

Strategic SIEM Consulting: Enhancing Cybersecurity Resilience for a Leading Oil Company

Harnessing Image Recognition for Downtime Reduction and Maintenance Cost Efficiency

Enhance Patient Care with Global MedTech's Customer Service Transformation

Empowering Growth for Life Sciences: Gaining New Insights with a Data Lake on AWS

Facilitating Effortless and Secure Integration of OEM Devices through Test Automation Solutions

Adapting IT Support for Evolving Work Styles and Seamless Cloud Integration

Elevating Revenue and Strengthening Partner Collaborations Through Seamless Real-Time Data Access

Maximizing Operational Efficiency Through Advanced Supply Chain Visibility

Optimizing Gujarat's Real Estate Team: A Document Management Success Story

Bridging Home Buyers and Realtors with a User-Friendly Mobile App

Leveraging Connected IT through ServiceNow IT Asset Management (ITAM) for Digital Transparency

Revamping Law Enforcement Systems: Modernizing Legacy Apps and Databases

Cultivating Talent Acquisition Excellence Igniting Success with Transformative Partnerships

Implementation and Impact of an Innovative HR Management Portal

Optimizing Learning Management: Leveraging Business Analytics For Enhanced Insights And Solutions

A Fintech Challenger Emerges as a Dominant Force in European Banking

Streamlining Automotive Industry Operations: Seamless Migration from On-Premises to Cloud

Driving Efficiency for Automated Software Delivery in a Leading Automobile Manufacturing

Driving Rapid Growth for Premier US Electric Service Provider Enhances Expansion with 40% Faster Hiring Cycle

Efficient Legacy System: Dynamics 365 Integration

Scaling And Automating Infrastructure For Stock Record Leader

Accelerating Transformation: Non-profit Radio Broadcasters With Azure Migration

Expediting The Migration Of An Outdated Data Warehouse

Certifying Partners for Inclusion in The Snowflake Ready Technology Validation Program

Innovation In Auto, Automated Software Delivery

Succeeding With Business Integration In Finance

Automate Cancer Drug & Tpn Order And Manufacturing With Software

Crafting A Seamless Customer Journey For A Leading Manufacturer Using Mulesoft

Transforming Retail Success: A 60% ROI Boost With Salesforce And Mulesoft Integration

Digital Transformation with SAP Commerce Cloud

Boost Procurement With Punchout Integration

Sitecore ECM & Sales Catalog For Electrical Manufacturer

Enhancing Sitecore CMS For Manufacturing Solutions

Transforming Preventive Care: AI-Enabled Behavioral Analysis in Healthcare

Implementing Test Automation for Web Portal and Salesforce Service Platform

Tailored Application Development: Bridging Salesforce and SharePoint for Telecom Industry

Implementing ServiceNow Solutions for a Prominent U.S. Based Full-Service Brokerage Firm

Deploying ServiceNow Software Asset Management for a Swiss Chemical and Biotechnology Firm

Leveraging AI to Enhance Real-Time Premium Calculations in the US Healthcare Industry

Transforming Document Management for Top US Bank Using OpenAI’s LLM