Skip to content
Case Study

DELIVERING CUSTOMER EXPERIENCE WITH MODERNIZATION IN RETAIL

Menu

THE COMPANY

The customer is a leading retailer with more than 2000 stores across US and Canada catering to home appliances, consumer electronics, hardware, apparel, home decor, automotive repair, and maintenance.  

THE CHALLENGE

The customer, a large retailer was facing challenges of consumerization due to technological advancements and looking forward to a next Generation Integrated Format Retail. The company was looking for real-time insights, an innovative platform that was agile and delivered surpasses customer experience. 

Featured Insights

October 25, 2022

YESBOT Helps Healthcare Giant Improve Eligibility Verification

Introduction A diverse Fortune 500 enterprise in the healthcare and well-being sector, the company boasts access to an...
Case Studies
October 25, 2022

How A Modern Data Platform Can Increase Customer Usage

Introduction The customer is the leading telecommunications company in Spain, offering voice, data, television, and...
Case Studies
October 25, 2022

DIGITAL PROCUREMENT PLATFORM IMPROVES CX AND SAVINGS BY 22%

The company is one of the world’s largest franchise bottlers of Coca-Cola trademark beverages, boasting more than two...
Case Studies

Subscribe to ACI Infotech

Join our team to be a part of our story

ACI Infotech is where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

X