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Case Study - Managed Services

DELIVERING VALUE BEYOND MANAGED IT SERVICES

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THE COMPANY

The company is one of the world’s finest banks situated on the west coast of the United States. Its covered Fortune 500 companies delivering retail banking, investment banking, and wealth management.

THE CHALLENGE

The organization realized they needed a new perspective regarding their IT support and service management. The complexity of the core business had grown and was running up against legacy cost controls and a repressive approach to technology services

 

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