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Salesforce

Implementing Test Automation for Web Portal and Salesforce Service Platform

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Introduction 

The Customer, a US-based provider, plays a vital role in equipping public utility rooms in the US and Canada. They supply top-quality laundry machines and essential equipment tailored to each client's specific needs. Beyond equipment provision, they offer maintenance services, preventing costly breakdowns and ensuring smooth operations.

Challenges

The Customer is the proprietor of an integrated suite of digital solutions, comprising a client web portal for lease contract management and financial tracking, a Salesforce-based service platform for end-to-end laundry machine maintenance management, and a user-friendly mobile app tailored for laundry room patrons. Initially, their test automation team was focused on mobile app testing.

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Possibilities
Redefined
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Tell us about your vision,
Which challenges are you facing? What are your goals & expectations? What would success look like and how much are you planning to spend to get there?