Introduction
The customer in question is a prominent telecommunications company that extends its services across the entire nation. With a vast reach and an extensive network infrastructure, this telecom giant plays a pivotal role in connecting people and businesses nationwide. Through a diverse range of services, including voice, data, and internet solutions, they empower individuals and organizations to stay connected in today's digital age.
Challenges
The customer had been utilizing Salesforce Sales Cloud to facilitate their sales operations, while relying on SharePoint Online as their document repository for storing, organizing, and distributing essential sales materials such as contracts, orders, and proposals, alongside marketing assets like demos, presentations, and videos.
