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Introduction
A US conglomerate with diverse ventures spanning fashion retail, hospitality, and restaurants sought proactive IT support. Opting for ACI Infotech's Managed IT Services due to their endorsed preventive strategy and collaborations with Microsoft and SAP. The aim is to bolster security, minimize downtime, and align IT with business pursuits.
Challenges
The client had an IT infrastructure consisting of more than 72 servers with a range of integrated systems: an e-commerce website, CRM, a data warehouse, and more. The total number of the customer’s clients was rapidly increasing with their needs, so the client wanted to frequently update their applications to keep their clients satisfied.
