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ServiceNow

Deploying ServiceNow Software Asset Management for a Swiss Chemical and Biotechnology Firm

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Introduction 

Headquartered in Switzerland, the client holds a prominent position in the realm of chemical and biopharmaceutical manufacturing. With a rich history spanning almost 50 years, they have consistently demonstrated their prowess in the fields of peptide research and organic synthesis. Their enduring commitment to excellence has enabled them to carve out a niche as leaders in the industry.

Challenges

Operating from Switzerland, the client possessed software-related data but lacked a structured management process. The absence resulted in inaccurate license tracking, causing overuse/underuse and non-compliance. Operational costs rose due to unchecked software pricing.

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