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Case Study - Data Analytics

A MODERN DATA PLATFORM DEPLOYMENT RESULTS IN 20% INCREASE IN CUSTOMER USAGE

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THE COMPANY

The customer is the leading telecommunications company in Spain, offering voice, data, television, and Internet access to consumers and businesses.

THE CHALLENGE

The customer wanted to provide the best quality and customer experience amongst peers and competition and becoming a data-driven company was central to achieving this goal. But to gain more customer insight, the organization needed the ability to analyze a wider volume of data and that too had to be done in real-time.

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