How A Modern Data Platform Can Increase Customer Usage

Introduction

The customer is the leading telecommunications company in Spain, offering voice, data, television, and Internet access to consumers and businesses.

Challenge

Striving for superior quality and customer experiences, the client aimed to outshine competitors by embracing a data-driven approach. Vital to this mission was the capability to analyze extensive real-time data for deeper customer insights, enhancing their standing in the telecommunications sector with assistance from Telecom Consulting Services.