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How to Create a Customer-Centric Experience that Drives Loyalty

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How to Create a Customer-Centric Experience that Drives Loyalty

A customer-centric experience has emerged as somewhat of a buzzword, thanks to Amazon CEO and Founder, Jeff Bezos. Way...

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Banking | Artificial Intelligence | Industry | Innovation | AI / ML

How Artificial Intelligence is Driving Innovation in the BFS Industry

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How Artificial Intelligence is Driving Innovation in the BFS Industry

A survey by Deloitte claims that the use of AI in banking can boost revenues by 17%. Clearly, the notion that banking...

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Digital Transformation

Digital Transformation: The Questions Every Leader Should Ask

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Digital Transformation: The Questions Every Leader Should Ask

Digital transformation has become a business buzzword. According to research by Meticulous, the global digital...

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Customer Experience

7 Fascinating Insights on How Data Is Humanizing Customer Experiences

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7 Fascinating Insights on How Data Is Humanizing Customer Experiences

According to a survey by American Express, 40% of their customers would rather speak with a live person at a contact...

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Business Intelligence

7 Ways Business Intelligence Can Revolutionize Your Business

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7 Ways Business Intelligence Can Revolutionize Your Business

Let's face the facts: Business Intelligence (BI) is quite a phenomenon. It is one of the fastest-growing areas that's...

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Data Analytics | AI / ML

8 Mind-blowing Trends That Will Define Data Analytics In 2023

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8 Mind-blowing Trends That Will Define Data Analytics In 2023

The volume, velocity, and variety of data is increasing with each passing day and it has become even more imperative...