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Managed IT Services | The Importance of IT Support Outsourcing


In the past, businesses have had to make do with manual processes and manual administration. This resulted in wasted time, money, and resources—and it also made it difficult for managers to keep track of all the tasks that employees were performing. Nowadays, however, there's an easier way: managed services! Managed services help you focus your time on higher-value activities by outsourcing routine tasks such as data management and IT maintenance so that you can concentrate on what matters most: running your business effectively. The Fortune Business Insights Hardware & Software IT services report showed that the global managed services market is anticipated to expand at a CAGR of 12.6% from $243.33 billion in 2021 to $557.10 billion in 2028. Here's how managed services can help your company grow:

The advantages of managed services are many:

  • They help you keep your IT infrastructure up-to-date and secure, reduce costs, and enhance employee productivity. 
  • You can even mitigate risks by outsourcing the management of third parties like clients or partners who rely on your IT infrastructure.

 These benefits have led many organizations to consider managed services as a viable financial option for their business needs.

The value of managed services is very clear. In this blog post, we'll share some of the benefits with you.

The value of managed services is very clear. In this blog post, we'll share some of the benefits with you.

Managed services help businesses to focus on their core business and reduce costs by:

  • Saving money by not having to pay for expensive IT staff;
  • Getting access to best-in-class technology and expertise;
  • Providing a predictable cost model;
  • Ensuring compliance with industry regulations;

More time to focus on core business

More time to focus on core business

  • Managed services providers can help you manage your IT infrastructure more effectively and efficiently by providing the right technology, training, and expertise. This means you spend less time on the road while still maintaining your company’s goals.
  • The cost savings are obvious: If you were to hire an outside firm to handle all of your IT needs, they would be able to take advantage of their knowledge base and experience in managing complex projects at a fraction of what it would cost if they were employed directly by the business owner.

Cost savings

Managed services providers can reduce your costs by outsourcing to them, reducing the need for internal resources, increasing the efficiency of internal resources, and reducing inefficiencies in your current processes. They also help you to capture unused resources that would otherwise go unnoticed or end up being wasted on projects that don't add value to your business operations. In addition, managed service providers often offer a variety of additional benefits such as:

  • Reducing the burden of managing IT by relying on a dedicated team instead of trying to do it yourself;
  • Avoiding expensive mistakes by doing things differently than what you would normally do;
  • Improving collaboration among departments within an organization (e.g., finance vs sales);
  • Developing new applications faster than if they were built internally;

As you can see, numerous ways managed services can save your business money. The savings can be realized in several ways:

  • Cutting down on the number of employees or contractors needed to run IT operations.
  • Reducing the amount of time spent on maintenance and administration tasks.
  • Freeing up funds that would otherwise be allocated toward buying new equipment or software upgrades, which may not benefit your business, as well as an investment in a managed service provider, would.

Managed services are predictable. They offer a fixed price and can be budgeted for in advance, which means you know exactly what you're paying for before the work is done. This makes it easier for businesses with limited resources to manage their IT needs and focus more on core business activities than worrying about how much money they'll have to spend each month.

Enhance Employee Productivity

Managed services can help you increase employee productivity by providing tools and resources that make it easier for your employees to do their jobs. For example, you could provide remote access to the company’s network from wherever they are working so that they don’t need a VPN or other program installed on their computer as part of their normal workflow. This will also reduce the risk of data breaches in case something goes wrong at home or during travel time (e.g., when traveling between locations).

To measure how well managed services have increased employee productivity, consider using a service like [Google Analytics](https://www.googleanalyticshelpdesk). You can use this tool along with other metrics such as bounce rate and conversions so that you can see which channels have delivered results for your business objectives!

Mitigate Risks of Partners and Other Third Parties

Third parties are another important risk to consider. If you have a third-party company that’s providing administrative or business services, they may have access to your data. This can cause problems for the service provider if anything goes wrong and puts pressure on the relationship between them and their customers.

Third parties are also less secure than you are because they don't understand how much sensitive information is being shared with them under their role in the business ecosystem. They may not be as compliant with laws like GDPR (General Data Protection Regulation) or PCI DSS (Payment Card Industry Data Security Standard), which require businesses to employ technologies like cloud computing or Big Data analysis tools such as Hadoop/Spark clusters running on AWS instances without proper security controls in place that prevent unauthorized access by hackers attempting malicious attacks against those systems where sensitive data resides unprotected at all times during normal operations day-to-day usage patterns."

Enhance Compliance Support and Management

Compliance is important for all businesses but can be complex and expensive to manage. Managed services can help you reduce costs and improve security by helping you comply with government regulations or internal policies.

Managed services providers offer a wide range of compliance solutions that are tailored to your specific needs and industry, so it's important to choose the right company for your needs before signing on the dotted line. You'll also want to make sure that they offer enough value that your company will benefit from using their services over time—otherwise, why would anyone pay them?

It's hard to determine what makes one service provider better than another when it comes down to price alone—but if there are any signs at all suggesting they might not be worth what they charge (for example no trial period or big discounts), then steer clear!

Competent service provider improves efficiency and effectiveness

The primary advantage of managed services is that they help you focus on your core business. As a result, you can:

  • Increase efficiency and effectiveness by giving your service provider the ability to work with you to improve efficiencies in processes.
  • Save time and money by ensuring that all systems are working properly so that there are no costly mistakes or delays in completing projects.

In addition, when using a managed services provider, you'll be able to:

  • Forecast costs more accurately than if they were handled by internal staff alone; this helps ensure that budgets are realistic and attainable goals can be met without going over budget.
  • Access high-end technology and expertise from professionals who understand how best to use it for each client's needs (for example web developers).

Access to high-end technology and expertise

Managed services can provide you with access to high-end technology and expertise. This allows you to use the latest technologies, trends, and best practices that would otherwise be difficult or impossible for your organization to acquire on its own.

The availability of this type of support is particularly important for organizations that are challenged by complex processes and procedures:

  • Expertise in delivering services efficiently and effectively;
  • Expertise in processes that are difficult for others (or even yourself) to manage;
  • Expertise in providing services tailored specifically for customers with similar needs

Outsourcing your IT services provides several clear benefits

Outsourcing your IT services provides several clear benefits.

  • More time to focus on core business: By outsourcing, you can free up valuable resources from the day-to-day operations of your business and put them toward growing it. This gives you more time for strategic planning and long-term growth opportunities.
  • Cost savings: When an outsourcer takes care of all aspects of managing IT infrastructure and applications, including security management, patching systems, backup solutions, and more—you don't have to worry about basic issues like maintenance fees or upgrades in hardware requirements anymore! You also don't need someone on staff who knows how to manage these tasks well enough themselves (which often takes years)—as long as they're qualified enough by their estimation anyway! The result is less cost than if someone else were doing everything manually every night without fail."


We think it's pretty clear that the value of managed services is clear. Many businesses find themselves in a situation where they have too much work and not enough time to complete it, while others just don't have the technical expertise to keep their systems up-to-date. Outsourcing your IT services allows you to take on these tasks at a reasonable cost and still focus on other important aspects of your business.

We believe that managed services are the future of IT. Providers like ours can help you reduce your costs, improve employee productivity and security, mitigate risks from third parties, and even enhance compliance support and management. If you would like to learn more about how one of our managed services could benefit your organization, contact us today!

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