Operate on intelligence,
not guesswork

About Us

ACI builds a governed backbone for decisioning and automation so your teams can move faster with confidence. From unified lakehouses to agentic workflows, we design for real KPIs, security, and scale.

Enterprise AI Transformation

Data Observability & Governance

Customer Experience Modernization

about-us-bnr
about-us-1
WHO WE ARE

ACI Infotech is a digital engineering partner for enterprises that want speed without losing trust. We modernize core systems, make data reliable, and scale AI with governance built in. Strategy, design, and engineering work as one team so pilots move to production and value is measured, not assumed.

about-us-2

How we work

  • Outcome first. Clear KPIs for time to value, cost to serve, and risk.
  • Governed by design. Security, data quality, and observability are baked into every build.
  • Platform leverage. ArqAI powers data fabric, governance, and agent orchestration so programs scale cleanly.

Why teams choose us

$0M

Value delivered to clients

0

Happy Enterprise Clients

ACI Offerings

Enterprise Capabilities in Active Build

(01)

Data Resilience

Unify your data estate and make it AI-ready with platform-native observability, lineage, and policy controls. Engineer trusted data products, enforce SLAs, and embed governance so decisions are faster and safer.

executive‑grade dashboards real‑time decisioning compliant analytics high-trust data products zero‑surprise ML pipelines.
(02)

Observability & Platform Reliability

Instrument apps, data pipelines, and infrastructure end to end. Set SLOs, trace latency across the stack, and fix issues before customers feel them. Stabilize releases and keep spend in check.

fewer Sev1 incidents faster MTTR release stability performance SLOs FinOps guardrails
(03)

MarTech & CDP

Modern growth runs on composable CDP stacks and signal-rich journeys. We integrate Salesforce or Adobe with your broader stack to deliver identity resolution, real-time segmentation, and next-best action that lifts revenue and retention.

1:1 personalization loyalty intelligence media ROI privacy‑safe audience activation
(04)

Automation

Move from scattered bots to intelligent process automation that spans systems and teams. Redesign workflows, codify rules and ML, and run DevSecOps-ready pipelines with observability so automation scales and stays stable.

straight-through processing faster close/fulfillment cycles measurable cost‑to‑serve reduction AI-assisted service desk resilient exception handling
How we deliver

Build. Launch. Scale.

Programs are designed for impact from day one, with control and interoperability baked in.

01

Outcome‑engineered

Every engagement begins with a baseline and ends with audited results. We align on KPIs for time to value, reliability, and cost to serve, then instrument dashboards so progress is visible and decisions stay objective.

Proof points:measurable KPIs, executive dashboards, value realized at close

02

Governed by design

Security, compliance, and lineage are built into data, models, and workflows. Policies as code. Full observability. Audit-ready by default so speed never compromises trust.

Proof points:policy guardrails, data quality gates, end-to-end lineage, SOC-friendly logs

03

Built for scale

Cross-functional pods that ship fast and stand behind SLAs. Product, data, apps, QA, and SRE work as one unit. Small releases, strong runbooks, clean handoffs so what we launch stays stable.

Proof points:faster release cycles, lower MTTR, SLA-backed operations

04

Open & interoperable

We meet you where you run. Salesforce, ServiceNow, Snowflake, SAP, Databricks, Azure, AWS, Google Cloud, Adobe, and more. Open standards, API-first design, and event-driven patterns to avoid lock-in and extend what you already have.

Proof points:seamless integrations, future-ready architecture, vendor flexibility

meet
our team

Founder & CEO

JAG KANUMARI

At ACI Infotech, our purpose is to drive enterprise excellence through innovation and intelligence. We partner with organizations to help them reimagine their business models, modernize operations, and unlock value through technology. Our commitment is to deliver measurable outcomes that fuel growth, resilience, and long-term success in a rapidly evolving digital landscape

habib

HABIB MEHMOODI

VP-STRATEGY &
Innovation
narayanan

NARAYANAN NANJAN

VP-HEAD OF
DELIVERY
krish

KRISH KARANAM

VP-GLOBAL
RESOURCES
amit

AMIT ALSHAIKH

VP-CUSTOMER
RELATIONS
thomus

THOMAS GEORGE

VP-CLIENT
STRATEGIC PARTNERSHIP
thomus

MADHU NOONE

DIRECTOR-SALES &
STRATEGIC PARTNERSHIP
thomus

AMIT KHARE

AVP-CLIENT PARTNER
(APAC-REGION)

Awards And Recognition

Trusted
& Certified

Our work, culture, and capabilities have been validated by global benchmarks, across security, delivery excellence, and workplace trust.

Great Place to Work - 2024-25
ISO 27000:2022 Certified
CMMi Level 3
5 Best Data Analytics Cos to watch for - 2025
Let’s build what’s next

Transform ambition into production-grade outcomes, Book an executive briefing