Acceleration
HOW MSCI POWERED
AT A GLANCE
MSCI is a global leader in investment decision support tools, providing research, indexes, and analytics to investors worldwide. With a client base spanning asset managers, banks, and financial institutions, MSCI relies heavily on accurate, timely, and comprehensive data collected from thousands of external portals.
As a publicly traded organization entrusted with powering critical financial insights, MSCI places strong emphasis on operational efficiency, compliance, and technology-driven transformation to maintain its leadership in the highly competitive financial services landscape.
THE CHALLENGES
MSCI manages access to more than 2,000 external data portals, each serving as a critical hub for market insights, research reports, and regulatory documents essential to its business operations.
Although the company had already invested in automation utilities, these tools faced limitations that hindered scalability and efficiency. Challenges such as fragmented workflows, inconsistent data formats, and growing compliance demands created operational bottlenecks.
High Volume of Data Sources
Scalable automation for
60+ portals/month
Varied Portal Structures
From simple pages to
complex flows requiring
customization.
Manual Dependencies
Heavy manual setup
slowed turnaround.
THE APPROACH
ACI Infotech partnered with MSCI to build a scalable automation framework, replacing fragmented processes with an enterprise-ready solution. Key features included automated login & retrieval, portal complexity analysis, peer-reviewed testing, and Jira-based documentation, all governed by an agile model. A 10-member hybrid team leveraged Python, Selenium, CI/CD, Azure DevOps, and Google Cloud to deliver seamlessly.
The impact was clear: 60 portals automated monthly, 100% bug-free compliance, and a rapid 3-week ramp-up to meet the June 1st launch. The framework was built to scale across thousands of portals, ensuring long-term reliability, compliance, and efficiency.
THE TURNING POINT
For the first time, MSCI gained full scalability and control over how it accessed and automated thousands of external data portals. No longer constrained by fragmented utilities, manual dependencies, or governance bottlenecks, the company could retrieve critical insights with consistency and speed.
This shift enabled MSCI to standardize automation across diverse portal types, ensure real-time adaptability and compliance, and eliminate delays that once slowed operations. More than just a framework upgrade, it marked a structural transformation in how MSCI empowered its teams turning document retrieval from a dependency into a competitive enabler of smarter, faster financial decision-making.
THE BUSINESS IMPACT
MSCI achieved measurable results with its enhanced automation framework. By automating 60 portals monthly, the company established a sustainable run-rate aligned with operational benchmarks. The framework delivered 100% bug-free compliance, meeting stringent MSCI quality gates for reliability and standardization.
Equally important was the 3-week ramp-up, where ACI Infotech rapidly onboarded the team to meet the June 1st launch milestone. With a scalable framework built to support thousands of portals, MSCI is now equipped to manage both simple and highly complex sites driving long-term growth, resilience, and efficiency.
0+
portals/month automated at scale
0%
compliance with MSCI quality gates
0
week ramp-up for rapid delivery
0%
manual reduction
THE TAKEAWAY
MSCI transformed a critical dependency into a scalable strategic asset. What was once a fragmented, semi-manual process is now a streamlined, automated, and governed operation, strengthening its reputation for precision and reliability.
This shift delivered quantifiable ROI, improved operational resilience by reducing manual effort, and built enterprise confidence through visibility, validation, and compliance. Document retrieval is no longer a bottleneck, it is now a competitive enabler, giving teams faster and more accurate access to data for smarter decision-making.
ACI Infotech helped us transform a fragmented, manual process into a scalable, compliant, and reliable automation framework. With 60+ portals processed monthly and 100% quality assurance, document retrieval has shifted from a bottleneck to a competitive advantage for MSCI.
Senior Technology Leader - MSCI