Upcoming Webinar

Generative AI Meets CDPs

The Future of Real-Time Personalization & Loyalty

About This Webinar

As digital expectations evolve, personalization and loyalty are now driven by innovation at the intersection of AI and customer data.

Generative AI + CDPs = the next era of personalization.

Personalization isn’t optional, it’s the standard customers demand. This webinar dives into how the real game-changer happens when Generative AI meets Customer Data Platforms (CDPs), unlocking real-time, adaptive experiences that turn every interaction into lasting loyalty.

Join industry leaders as they reveal how AI-powered CDPs connect loyalty data into a true 360° customer view. From use cases to the top retail and loyalty trends shaping 2025, you’ll gain the strategies to future-proof your customer engagement and stay ahead of the curve.

In this discussion, you will learn about:

Unified Customer Intelligence
Generative AI-Powered Loyalty
Scale & Personalize Smartly
Retail & Loyalty Trends

Featured Speaker

Krishna B. (Racetrac)

IT Director – MarTech, Data Engineering & Business Intelligence

Krishna is a global business transformation leader with expertise in MarTech, loyalty platforms, data engineering, and analytics. He has built AI/ML-driven CDPs and customer intelligence platforms that enable real-time personalization and loyalty at scale.

🔗 Connect on LinkedIn

Who It’s For

This webinar is designed for professionals and leaders bridging AI with customer data for growth and innovation:

CMOs, CIOs & CTOs

driving digital transformation

Marketing & Loyalty leaders

crafting real-time strategies

CX managers focused

on retention and personalization

Data, analytics, & BI professionals

scaling predictive insights

Business leaders and innovators

future-proofing customer engagement