We help telecom, media and entertainment organizations stay ahead by determining new revenue models and leveraging digital technologies such as machine learning, big data analytics, mobility, cloud, blockchain, artificial intelligence (AI), and internet of things (IoT).

From new regulations and industry remodeling to increased customer receptivity and intense competition – the telecom, media and entertainment industry is faced with a complex and dynamic business environment. We collaborate with telecom, media & entertainment clients to provide high-performance digital solutions to the industry’s biggest challenges.

Our communications platform target the Business, Operational and Assurance issues within the quote-to-cash cycle to deliver the best user experience, win new customers, enhance brand engagement, retain existing customers, and reduce IT operations expenses.

IDG’s 2018 Digital Business research report reveals that 89% of organizations have adopted, or have plans to adopt a “digital-first” business strategy.

ACI’s emerging technologies help telecom, media & entertainment firms to deliver personalized experiences:

Digital Supply Chain

Manage media delivery from creation through distribution, using this fully digital infrastructure.

Intellectual Property

Control the IP life-cycle, including contracts, rights and compliance.

Customer Experience (CX)

Integrate cross-platform digital interfaces to align with consumer behavior.

Business Intelligence (BI)

Leverage data and analytics with increased targeting and performance.

WHAT IT MEANS TO BE A DATA-DRIVEN ENTERPRISE AND HOW TO BECOME ONE

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