The world is in the thick of an unprecedented AI race. Top tech titans such as Google, Microsoft, IBM, Facebook, and Amazon are continually ramping up their artificial intelligence operations.
Continue reading Top Brands are Crunching Mounds of Real-time Data and Using AI to Deliver the Best Customer Experience
Customer behaviour today is driven by high expectations. The room for compromises and make-do attitudes is fast-shrinking with users wanting businesses to come to them full-way and at their convenience Continue reading Real-Time Analytics: A Tool to Drive Customer Experience through Insights