One of the leading mid-sized banks in North America
Client Challenges/ Objectives
- A well renowned mid-sized bank in North America wanted to automate the manual validation of the loan processing documentation.
- Human errors are creating compliance-related issues, slowing down the process and reducing customer satisfaction
Our Solution
- ACI Infotech performed a scoping study to understand the technology landscape and implemented a pilot to automate the Loan Processing using RPA.
- ACI Implemented a bot to automatically extract information from key fields and run validation checks by cross checking different systems and providing approval