A leading public transit fare systems manufacturer leveraged the expertise of ACI Infotech’s SAP SD's team, thereby enhancing their business process efficiency and minimized the operational costs​

A Chicago-based Leading Public Transit Fare Systems Manufacturer 

Client Challenges

  • Due to the business restructuring, the current legacy systems were no longer viable to effectively run the client's business. There were several complex systems to manage myriad processes and these systems were disparate without any proper integration between them.
  • The net result was contradicting data sets and discrepancies in inventory, financial reports and profitability analysis.

Our Solution/ Approach


  • The client evaluated and assessed several ERP solutions, but was in a dilemma about what to choose, considering their diverse business processes, workflows, and key stakeholders .
  • However, considering the need of vast amount of integration between various modules, along with the additional requirement of the system to support discrete manufacturing processes, our client was exploring a good SAP Sales & Distribution (SD) solution to address the above issues including improving their standard business processes for profitability analysis.


  • The client had performed a careful evaluation of several vendors vis-3-vis expertise in implementing the SAP SD module, timelines, budget and infrastructure and have finally zeroed on ACI Infotech to take this initiative forward. Accordingly, we have deployed five resources, who were well experienced in all facets of SAP SD implementation at the client site.
  • We had determined the project scope, analyzed and linked the business processes, configured the modules, performed the functionality gap analysis, customized the transactions and reports and kick-started the project execution. At the last leg of the implementation process, we had been involved in other activities such as data migration planning and data migration of legacy systems, thereby ensuring that the system was finally live in their environment.

Case Study