Contact Information

ACI ServiceNow

ACI ServiceNow

With a big-picture view for our clients’ companies, we integrate our ITIL/ITSM Practice knowledge and Best Practices with our ServiceNow offerings, providing an approach geared toward the user satisfaction-driven goals of an IT Service Management vision.

Differentiators and Client Advantages:

Packaged Subscription Service pricing:  ACI offers a completely different Administration/Consulting pricing model based on a fixed monthly subscription.  The benefit to the customer is predictable, scalable, and highly competitive pricing for the expertise and service level provided.

Full Life Cycle management:  ACI’s uniquely robust and extensive set of ServiceNow Administration and Consulting services, including:

Administration:

  • Break-fix
  • Admin Support
  • Upgrade Protection
  • System Health
  • Enhanced Configuration
  • Architecture & Roadmap

Consulting:

  • Health Assessment
  • Managed Upgrades
  • Roadmap
  • Module Expansion

Implementation:

  • ITIL Processes
  • Project & Portfolio
  • “HR, Legal, Marketing & Facilities”
  • Governance Risk & Compliance

Email our ServiceNow Practice team at servicenow@aciinfotech.com for more information!

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