Contact Information

ACI-ServiceNow

ACI-ServiceNow Rapid Development & Deployment

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    Overview

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  • ACI’s strategic partnership with ServiceNow provides service management for every department in the enterprise including: IT, human resources, facilities, field service

    With a big-picture view for our clients’ companies, we integrate our ITIL/ITSM Practice knowledge and Best Practices with our ServiceNow offerings, providing an approach geared toward the user satisfaction-driven goals of an IT Service Management vision.

    Email our ServiceNow Practice team at servicenow@aciinfotech.com

     Differentiators and Client Advantages:

    Packaged Subscription Service pricing:  ACI offers a completely different Administration/Consulting pricing model based on a fixed monthly subscription.  The benefit to the customer is predictable, scalable, and highly competitive pricing for the expertise and service level provided.

    Full Life Cycle management:  ACI’s uniquely robust and extensive set of ServiceNow Administration and Consulting services, including:

    Administration:

    • Break-fix
    • Admin Support
    • Upgrade Protection
    • System Health
    • Enhanced Configuration
    • Architecture & Roadmap

    Consulting:

    • Health Assessment
    • Managed Upgrades
    • Roadmap
    • Module Expansion

    Implementation:

    • ITIL Processes
    • Project & Portfolio
    • “HR, Legal, Marketing & Facilities”
    • Governance Risk & Compliance