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Case Studies

Synopsis of some of our Implementations

ACI Streamlines ServiceNow Operations for a Leading Global Telecommunications Provider

The client is one of the leading global telecommunications service provider and it uses ServiceNow MSP instance as the ITSM platform for internal organization and corporate customers. The challenge for us was to improve overall efficiency in ticket management for the client through ServiceNow.

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ACI Develops Automated Clearing House Application for a Major Fortune 50 Multi-National Bank

The client was continually challenged to keep pace with NACHA regulations. Over the past several years, the client has achieved significant growth in its ACH transaction volume. With an increase in ACH transactions, the client has seen its disputes increase by 25 percent. ACH disputes are costly to manage that can lead to risk.

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ACI Implements Charles River Investment Management Systems for one of the largest financial institution

To meet the increased business volumes, the client decided to upgrade its current legacy investment management platform by implementing a third-party product CRIMS. Additionally, the existing system had very limited functional features and the client wanted to implement new features to automate multi-asset front and middle office investment functions.

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