From new regulations and industry restructuring, to increased customer receptivity and intense competition, the telecommunications industry is faced with a complex and dynamic business environment. ACI Infotech collaborates with telecom clients to provide high performance solutions to the industry’s biggest challenges.
Our communications platform target the Business, Operational and Assurance issues within the quote-to-cash cycle to recover lost revenue, reduce operational expenses and recover stranded capital.
- Business Solutions – Accurate quote, order and introduction and configuration of complex products through user-focused portals, CRM, business intelligence and enterprise content management (ECM)
- Operational Solutions – Improved order management and provisioning through integration, SOA and business process management (BPM)
- Assurance Solutions- Accurate representation of network, service and billing data through network audits, data and inventory management, revenue assurance and cost management
ACI Infotech provides innovative solutions that can help your company adapt its approach to digital content services. These include:
- Digital supply chain: manage media delivery from creation through distribution, using this fully digital infrastructure
- Intellectual property: control the IP life-cycle, including contracts, rights and compliance
- Customer experience: integrate cross-platform digital interfaces to align with consumer behavior
- Business intelligence: leverage data and analytics with increased targeting and performance